Customer Service Survey

We Value your feedback.  Please let us know what you think of us, so we can better serve you in the future.

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1.  Was the reservation process easy? *
2.  Was the reservationist Courteous? *
3.  Was the reservationist knowledgeable? *
4.  Did you receive an e-mailed confirmation of your trip? *
5.  Was the chaufeur courteous and professional? *
6.  Did the chaufeur help you with your luggage? *
7.  Was he knowledgeable of the area? *
8.  Was the chauffeur on time picking you up? *
9.  Did he meet you in the correct location? *
10.  Was the vehicle clean? *
11.  Did you receive a receipt in a timely manner? *
12.  If applicable, were payment discrepancies
resolved in a timely manner? *
13.  Did you find our website easy to navigate? *
14  Did you find the information on the website useful? *
15.  How long have you been using Alliance Limousine? *
16.  How did you hear about Alliance Limousine? *
17.  What city do you primarily use Alliance Limousine in? *
18.  How would you rate your overall experience with
Alliance Limousine? *
19.  Additional Comments:
Your Email: